Heplon

Privacy Policy

Effective date: April 25, 2026

Heplon ("we", "us", "our") operates the heplon.com website and the Heplon platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.

1. Data we collect

Information you provide

  • Account information: Email address, name, and company name when you sign up or request early access.
  • Communications: Messages you send us via email or through the platform.

Information collected automatically

  • Usage data: Pages visited, features used, and interaction patterns.
  • Device data: Browser type, operating system, and IP address.

2. How we use your data

  • To provide and maintain our service.
  • To communicate with you about your account or our services.
  • To improve and develop new features.
  • To comply with legal obligations.

3. Data sharing

We do not sell your personal data. We may share data with:

  • Service providers who assist in operating our platform (hosting, analytics, email delivery), bound by data processing agreements.
  • Legal authorities when required by law or to protect our rights.

4. Data retention

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us.

5. Your rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict processing of your data.
  • Data portability: receive your data in a structured, machine-readable format.
  • Withdraw consent at any time.
  • Lodge a complaint with a supervisory authority.

6. Cookies

We use the following types of cookies:

  • Essential cookies: Required for the operation of our website. These cannot be disabled.
  • Analytics cookies: We use Google Analytics to understand how visitors use our site. These cookies (such as _ga and _ga_*) collect anonymized data about pages visited and interactions. Analytics cookies are only set after you give your consent.

You can accept or decline analytics cookies when you first visit the site, and change your preference at any time via the "Cookie settings" link in the footer. If you decline, no analytics cookies are stored and no personal data is sent to any third party.

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure.

8. Changes to this policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

9. Contact

If you have questions about this privacy policy or your data, contact us at hello@heplon.com.